According to a survey by the National Institute for Occupational Safety and Health, one million workers (18,000 a week) are victims of nonfatal workplace assaults each year, 20 workers are murdered each week, and homicides are the second-leading cause of death on the job, second only to motor vehicle crashes. Workplace violence is becoming more and more common these days – disgruntled employees going on shooting sprees, estranged spouses attacking or killing one another, people with a grudge against an organization lashing out… Incidents like these cannot always be predicted, and are not 100% preventable. However, there are ways to significantly reduce acts of violence.
This course provides general information about violence in the workplace, outlines strategies for helping prevent violence, and recommends procedures to follow when a violent incident does occur.
TARGET AUDIENCE
Managers, Supervisors & HR Professionals
TIME TO COMPLETE
75 minutes
PURPOSE
To help managers and supervisors understand why and how violence occurs in the workplace, to provide suggestions on preventing violence, and to recommend ways to handle violence when it occurs.
LEARNING OBJECTIVES
After completing this course, the learner will be able to:
- identify techniques for creating a safe workplace;
- recognize forms of violence, including intimidation, threatening remarks and behavior, and abuse;
- recognize the warning signs of violence, and know how to appropriately intervene;
- characterize three sources of violence (internal, external, and domestic);
- outline a contingency plan and procedures to follow after violent incidents occur; and
- distinguish between effective and ineffective management techniques.
TOPICS COVERED
1. Establishing a Policy
2. Forms of Violence
- Internal
- External
- Domestic
3. Warning Signs
4. Prevention Strategies
5. Threat Assessment and Response Team
FORMS INCLUDED
- Sample Violence in the Workplace Policy
- Violence Assessment Checklist
- Violence Prevention Checklist
HR CERTIFICATION INSTITUTE
This Activity has been approved for 1.25 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). The use of this official seal confirms that this Activity has met HR Certification Institute's® (HRCI®) criteria for recertification credit pre-approval.
SOCIETY FOR HUMAN RESOURCE MANAGEMENT
This Activity has been approved for 1.25 PDCs toward SHRM-CP® or SHRM-SCP® recertification. The Human Equation is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP® recertification activities.