Dynamic changes in the demographic makeup of the U.S. work force are significantly challenging organizations today. As recently as 1985, the American labor force was made up predominantly of white men. Over the past 30 years, however, women and other minorities have dramatically increased their presence in the workplace. The broad variety of personalities and perceptions available in workers, if managed properly, can present great opportunity and enrichment to the workplace.
TARGET AUDIENCE
Managers, Supervisors, Employees & HR Professionals
TIME TO COMPLETE
90-105 minutes
PURPOSE
To increase the manager's, supervisor's, and senior-level employee's knowledge and awareness of diversity issues and identify ways to promote diversity in the workplace.
LEARNING OBJECTIVES
After completing this course, the learner will be able to:
- define diversity and list the primary and secondary influences that shape human differences;
- report on the benefits of diverse working groups, including enhanced problem-solving and adaptability;
- explain how people's perceptions and resistance to change create challenges for diversity in the workplace;
- describe programs and initiatives that promote diversity in the workplace;
- present specific diversity exercises that organizations can incorporate into team meetings or other employee functions;
- develop and communicate an anti-discrimination policy;
- list guidelines to follow that help protect an organization from legal claims of discrimination; and
- recognize several instances of discriminatory practices in the workplace
TOPICS COVERED
- Definitions and Perceptions
- Primary and Secondary Influences
- Better Quality Solutions
- Resistance to Change
- Managers as Role Models
- Diversity Management Programs
- Diversity Initiatives
- Measurement and Evaluation
- Discrimination
- Anti-Discrimination Policy
- Protection from Legal Claims
- Diversity Scenarios
FORMS INCLUDED
- Doves or Hawks: Individual Conflict Styles
- Words of Wisdom
- Tell Me Yours, I’ll Tell You Mine
- Diverse Team Actions That Make a Difference
HR CERTIFICATION INSTITUTE
This Activity has been approved for 1.75 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). The use of this official seal confirms that this Activity has met HR Certification Institute's® (HRCI®) criteria for recertification credit pre-approval.
SOCIETY FOR HUMAN RESOURCE MANAGEMENT
This Activity has been approved for 1.75 PDCs toward SHRM-CP® or SHRM-SCP® recertification. The Human Equation is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP® recertification activities.