HRCI | SHRM 60 Hour Online Recertification Training Suite <br><small><em>HRCI: 60 Credits <br>SHRM: 60 PDCs</em></small>

HRCI | SHRM 60 Hour Online Recertification Training Suite
HRCI: 60 Credits

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The 34 courses in this suite cover a wide range of professional competencies and knowledge necessary for all Human Resource professionals.

Individual HRCI and SHRM accredited courses are also available, with more to come.


  • An Overview of Employment Liabilities
  • Background Screening and the Fair Credit Reporting Act
  • Communicating Cross-Culturally: Improving Communications in Culturally Diverse Workplaces Ed. 1
  • Communicating Interpersonally: Mastering the Fundamentals of Interpersonal Communication Ed.1
  • Communicating Negative Messages: Delivering Bad News Skillfully
  • Communication: Effective Workplace Skills
  • Communication: Understanding Team Dynamics
  • Complying with COBRA
  • Conducting Workplace Investigations Effectively and Legally
  • Creating a Winning Workforce: Becoming an Effective Manager
  • Disciplining and Terminating Employees: How to Reduce the Damage
  • Discrimination and Harassment Prevention: Promoting Workplace Diversity without Conflict
  • Establishing Performance Standards: What Standards Work Best for You?
  • Ethics for Managers: Establishing an Ethical Culture within your Organization
  • Fleet Safety
  • HIPAA: Applying Standards for Securing Electronic Protected Health Information
  • Hiring and Orientation: Setting the Tone of the Employment Relationship
  • Improving Employee Performance: Instituting a 360-Degree Performance Evaluation System Ed.1
  • Indemnification and Contractual Liability
  • Information Risk Management: Strategies for Preventing and Mitigating Information Security Breaches
  • Instituting Sensible and Affordable Drug Policies and Practices in the Workplace
  • Interviewing for Effective Low-Risk Hiring
  • Introduction to Insurance Principles
  • Lie Detector Tests in the Workplace
  • Managing Diversity in the Workplace
  • Preventing and Managing Sexual Harassment: A Training Guide for Managers and Supervisors
  • Preventing and Managing Sexual Harassment: A Training Guide for Supervisors in California
  • Running Effective HR Meetings
  • Sexual Harassment – An Employee’s Guide
  • The Economic and Organizational Impact of Stress in the Workplace
  • Understanding the Americans with Disabilities Act, Ed. 4
  • Violence in the Workplace: Reducing Occurrences and Managing the Aftermath
  • Wage and Hour Regulations: The FLSA
  • Workplace Injuries: The Costs and the Solutions

Each course is between 60 and 240 minutes.

HRCI logoThe courses in this Suite have been approved for 60 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). The use of this official seal confirms that this Activity has met HR Certification Institute's® (HRCI®) criteria for recertification credit pre-approval.

SHRM logoThe courses in this Suite have been approved for 60 PDCs toward SHRM-CP® or SHRM-SCP® recertification. The Human Equation is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP® recertification activities.


  1. Employment Liabilities
    • Discrimination
    • Invasion of Privacy
    • Lawsuits
    • Sexual Harassment
    • Wrongful Termination
  2. Background Screening
    • Fair Credit Reporting Act (FCRA)
    • Background Checks
    • Reference Checks
    • Employer Liability
  3. Communications in Culturally Diverse Workplaces
    • Cultural Values that Shape Workplace Behavior
    • Hierarchical v. Flat Organizational Structure
    • Task Orientation v. Relationship Orientation
    • Nonverbal Communication: Oculesics, Haptics, and Proxemics
  4. Interpersonal Communication
    • Fundamentals of Interpersonal Communication
    • Avoiding and Defusing Arguments
    • Adopting SOFTENING Techniques
    • Using Proactive and Reactive Modes
  5. Communicating Negative Messages
    • General Guidelines and Legal Pitfalls
    • Buffering and Explaining Bad News
    • The Indirect Method
    • Delivering Bad News to Employees, Job Applicants and Customers
  6. Workplace Communication Skills
    • Conditions Affecting Workplace Communications
    • The Five-Step Communication Process
    • Recognizing and Overcoming Barriers
    • Oral and Written Communications
    • Downward, Upward, and Horizontal Information Flows
  7. Communicating with Teams
    • Benefits of Teamwork
    • The Phases of Team Development
    • Conflict and Groupthink
    • Listening Skills
    • Nonverbal Communication
  8. Consolidated Omnibus Budget Reconciliation Act
    • COBRA
    • Extended Health Insurance Coverage
    • State and Federal Laws
    • Penalties for Not Complying
    • Terms and Termination of Coverage
  9. Investigations in the Workplace
    • Alternative Dispute Resolution
    • Conflict Resolution
    • Internal Investigations
    • Laws and Legally Compliant Interim Actions
  10. Creating a Winning Workforce: Becoming an Effective Manager
    • Becoming an Effective Manager
    • Developing Employees
    • Motivating Employees
    • Delegating Effectively
    • Getting Results
    • Disciplinary Guidelines
    • Discipline Memo
    • Employer Liability
    • Termination and Exit Interviews
  11. Workplace Diversity
    • Workplace Discrimination
    • Unacceptable Conduct
    • Preventing Discrimination and Harassment
  12. Establishing Performance Standards
    • Performance Management
    • Performance Appraisal
    • Rating Methods
    • Review Processes
  13. Ethics
    • Definitions, Myths and Facts about Ethics and Ethical Business Conduct
    • The Distinction between Ethics and Compliance
    • How to Develop a Code of Ethics
    • Case Studies of Ethical Problems
  14. Fleet Safety
    • Safety Policies and Programs
    • Fleet Maintenance
    • Driver Training and Education
    • Performance Guidelines and Reward Programs
    • Accident Review
  15. HIPAA
    • Who Are Covered Entities?
    • What is Electronic Protected Health Information (EPHI)?
    • The Structure of the Security Rule
    • Standards and Implementation Specifications
    • Administrative, Physical and Technical Safeguards
    • Organizational and Documentation Requirements
    • Penalties for Non-Compliance
  16. Hiring and Orientation
    • Making an Offer
    • Steps to Take After an Offer is Made
    • Effective Orientation
    • Day One Agenda
  17. Employee Performance Evaluation
    • The Uses and Benefits of 360-Degree Performance Evaluation Systems
    • Selecting the Appropriate 360-Degree Performance Evaluation System
    • Rolling Out a System
    • Collecting Performance Data
    • Administering Feedback
  18. Indemnification and Contractual Liability
    • Legal Liabilities
    • Contracts and Enforceability
    • Indemnification Agreements
    • Insurance
  19. Information Risk Management
    • Statistics on Information Security Breaches
    • Federal and State Regulations
    • Drafting an Information Security Policy
    • Securing Networks and Disposing of Sensitive Information
    • Responding to Information Security Breaches
  20. Instituting Sensible and Affordable Drug Policies and Practices in the Workplace
    • Regulations
    • Drug Policies, Testing and Disciplinary Actions
    • Signs of Drug Use
    • Documentation Procedures
  21. Interviewing
    • Employment Laws
    • Recruitment Procedures
    • Before, During and After the Interview
  22. Insurance Principles
    • Standard Business Insurance Coverages
    • Property and General Liability Insurance
    • Group Health Insurance
    • Employment Practices Liability Insurance
  23. Lie Detector Tests
    • Employee Polygraph Protection Act (EPPA)
    • The Testing Process
    • Employees' Rights
    • Employers’ Obligations
  24. Managing Diversity in the Workplace
    • Definitions, Perceptions and Influences
    • Managers as Role Models
    • Diversity Programs, Initiatives and Scenarios
    • Measurement and Evaluation
    • Discrimination and Protection from Legal Claims
  25. Preventing and Managing Sexual Harassment in the Workplace: A Guide for Managers and Supervisors
    • Consequences of Sexual Harassment
    • EEOC and Title VII of the Civil Rights Act of 1964
    • Facts and Myths about Sexual Harassment
    • Hostile Work Environment and Quid Pro Quo
    • Recognizing Behaviors and Responding to Incidents
    • Workplace Bullying
  26. (AB 1825) Preventing and Managing Sexual Harassment in the Workplace: A Guide for Supervisors in California
    • California Assembly Bills 1825 and 2053 (Workplace Bullying)
    • Consequences of Sexual Harassment
    • Fair Employment and Housing Act (FEHA)
    • Facts and Myths about Sexual Harassment
    • Hostile Work Environment and Quid Pro Quo
    • Recognizing Behaviors and Responding to Incidents
  27. Running Effective HR Meetings
    • Determining Whether a Meeting is Necessary
    • Preparing for a Meeting
    • Structuring a Meeting
    • Running a Meeting
    • Concluding a Meeting
  28. Employee’s Guide to Sexual Harassment
    • What is Sexual Harassment?
    • Definitions and Consequences of Sexual Harassment
    • Myths and Facts
    • Quid Pro Quo and Hostile Work Environment
    • Awareness, Recognition and Reporting Questionable Behavior
  29. Stress in the Workplace
    • What is Stress?
    • Sources of Stress
    • Reactions to Stress
    • Organizational Consequences of Stress
    • Effective Ways to Handle Stress
  30. Americans with Disabilities Act
    • ADA
    • ADAAA
    • ADA Amendments Act of 2008
  31. Violence in the Workplace
    • Forms of Violence
    • Warning Signs
    • Sources of Violence
    • Contingency Plans
  32. Wage and Hour Regulations (FLSA)
    • Who is Covered?
    • Minimum Wage and Overtime
    • White Collar Exemptions
    • Children
    • Record Keeping
    • The Equal Pay Act of 1963
  33. Injuries in the Workplace
    • Accident Investigation
    • Absenteeism
    • Employee Fraud
    • Health Programs
    • Illnesses and Safety